Cisco Unity Connection 8.5 Installation Woes

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Aug 27 2011
It’s been brought to our attention that there are a number of issues relating to a new installation of Unity Connection 8.5. Various problems have been reported including the installation DVD failing a media check, the installation process hanging for 30 minutes or more, and various other crashes being reported.

We are currently trying to define a process for a smooth installation and will post back here when we’ve finished our testing. It may be worth going straight to the newest release – version 8.6, rather than going with 8.5.


This link gives a few more details.

Barry Hesk

Cisco Unity Connection 8.5(1) Announced

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Cisco Systems announced version 8.5(1) of Unity Connection on 25 March 2011.

A number of features have been added in version 8.5(1) including being able to full synchronize the Connection inbox through to Exchange. This is something that has been available in Unity Unified Messaging for a long time, so it’s great that it’s finally made it into Connection as well. I do however wonder where this leaves Unity as a strategic platform moving forwards however.

A major word of warning however, Unity Connection 8.5(1) has higher disk and memory requirements than previous versions of Unity Connection – specifically over and above versions 7.x and 8.0.

A minimum of 2 x 160 Gb drives is required per server and 4 GB of DRAM is also recommended in some configurations. This is higher than some older MCS hardware platforms which only shipped with dual 80 Gb drives and 2 GB of DRAM. Also some older MCS platforms (e.g. MCS-7852 I2) hardware cannot run version 8.5. Full details are available here.

Any questions please post a comment here, or contact us at our main web site